Our Client Engagement Process

Our 5 Step Client Process

In this phase we meet you, shout you a coffee and get to know your objectives and goals. We spend about an hour understanding your business, your competitors and the challenges you face.

After our initial discuss we go away and research your business, the competitor landscape, outside influences and on the basis of this fact finding mission we present you with a defined strategy.

Our strategy phase is based on ‘hard data’ not guesswork. At this stage we know the best way to get the desired results you are chasing. We present this information to you and explain each step.

This is the ‘doing’ phase. This is the phase where we begin to streamline your marketing and implement achievable and measured goals. We tick every box in order of priority to ensure that you get the best results possible.

If the project is centered around a digital marketing strategy then we compile a report each month to keep you up-to-date of the work we have completed and the work still in the pipeline. We outline the results we have achieved for you.

Our Client Engagement Process means we are Results Focused

Our major point of difference is our ability to listen, evaluate, provide honest guidance and deliver results. This forms our Client Engagement Process. A defined pattern designed to execute a smart marketing strategy to elevate your brand.

We have been fortunate to have won multiple business awards over the past 20 years.

Award Winning Agency

In 2011 our company was inducted into the Business Hall of Fame on the Sunshine Coast in 2011. This was our third year in a row to have won IT/Communications Company of the Year.

Key Services

We are widely used by clients for our digital marketing services, graphic design and video production.